Terms of Use | Buy My Things

1. General

1.1 This website at www.buymythings.com.au (the “Site”) is a shopping website where you can browse, select, suggest, show interest in and order products advertised on the Site from Tallahashie Pty Ltd ABN 13 113 926 766 ("Buy My Things", “buy my things”, "BMT", “us” or “we”).

1.2 Please read these terms and conditions before accessing or using the Site. If you are under 18 years of age, then you must obtain your parent or guardian’s consent before accessing and using the Site.

1.3 Your access to and use of the Site, including your order of Products through the Site, is subject to these terms and conditions.

2. Disclaimer

2.1 The information contained in this site is provided in good faith on an "as is" basis. Buy My Things does not represent or warrant to the reliability, accuracy or completeness of the information contained on this site. To the extent permitted by law, Buy My Things is not responsible or liable for any liabilities (direct, indirect or consequential losses and damages) arising in any way (including without limitation negligence) for errors in, or omissions from, the information in this site. However, Buy My Things will endeavour to correct any inaccuracies on the site once Buy My Things becomes aware of them.

2.2 Illustrations and photos contained in this site are sample representation of the products available and variations may occur from time to time.

3. Links

The Site may contain links to external websites that are not operated by us. Buy My Things does not make any endorsements, or representation as to the accuracy of information contained within these websites. These links are provided for your convenience only and you agree that:

3.1 we make no representations or warranties, or have any responsibility or liability for those websites;

3.2 these links do not indicate, expressly or impliedly, that we endorse the site or the products or services that are provided at those sites; and

3.3 you access and use the products and services made available at those sites solely at your own risk.

4. Intellectual Property

4.1 You:

4.1.1 acknowledge that the copyright in the site, the software, design, text and graphics comprised in the site, the selection and layout of the site and the content and materials on the site (together, the “Materials”) are owned by or licensed to us;

4.1.2 must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public a Material without our prior written consent; and

4.1.3 must not frame or embed in another website any of the material appearing on this Site without our prior written consent.

4.2 You may:

4.2.1 store a reproduction of the content on this Site on your local computer for the sole purpose of viewing the content and Materials; and

4.2.2 print hard copies of the content and Materials for the sole purpose of viewing and purchasing Products but not for any other use, including commercial use.

4.3 This Site contains registered trade marks and other trade marks which are protected by law. You must not use any of the marks or trade marks appearing on the Site or our name without our prior written consent. You must not use any of the other company, product and services marks on the Site that are owned by other third parties (including our suppliers) without obtaining the relevant third party owner’s consent.

5. Viruses

5.1 Buy My Things does not claim that any information (including any files) obtained from or through this Site is free from viruses or other faults or defects.

5.2 You are responsible for scanning any information for viruses

5.3 You agree that Buy My Things has no responsibility or liability to you or any other person for any loss or damage (whether direct, indirect, consequential or economic), regardless of cause, negligence or otherwise, which may be the direct or indirect result of any such information.

5.4 If Buy My Things is found to be liable this will be limited to the cost of supplying the information again.

6. Compliance with these Terms and Conditions

You agree to bound by, and comply with, these terms and conditions by:

6.1 using the Site;

6.2 completing your registration through the Site; and/or

6.3 obtaining or ordering Products from us using the Site.

7. Changes to these Terms and Conditions

7.1 If you have an order that has been accepted by us, the terms and conditions that will apply to that order are the terms and conditions that applied at the time you placed your order. We cannot vary the terms and conditions which apply to a given order after that order is accepted by us.

7.2 Subject to clause 7.1, we may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. By continuing to use the Site after these terms and conditions have been modified, you agree to be bound by the changes to these terms and conditions.

8. Registration

8.1 You must eighteen (18) years old or over and provide an email address or complete the customer registration process through the Site before placing an order for Products . An account will automatically be created for you if you place an order for Products with only an email address.  Any personal information that you give us will be held and used by us in accordance with our Privacy Policy contained on this Site.

8.2 You may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the Site.

8.3 If you choose to use a workplace email address for your account or to access the Site, then you are solely responsible for ensuring that you comply with the rules, policies or protocols that apply to the use of your email address and your workplace facilities.

9. Placing an Order for Products

9.1 You may order Products by selecting and submitting your order through the Site in accordance with these terms and conditions.

9.2 Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges and taxes) at the time you place the order.

9.3 We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site.

9.4 You agree to provide us with current, complete and accurate details when asked to do so by the Site.

10. Acceptance or Rejection of an Order

10.1 We reserve the right to accept or reject your order for any reason, including (without limitation) if the requested Product is not available, if there is an error in the price or the product description posted on the Site or in your order.

10.2 Each order placed for Products through the Site that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will supply the Products in that order to you in accordance with these terms and conditions.

10.3 If we reject an order placed through the Site, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

11. Cancelling an Order (by Us)

11.1 Prior to the dispatch of an order, we may cancel all or any part of an order (including any orders that we have accepted) without any liability to you for that cancellation if:

11.1.1 the requested Products in that order are not available; or

11.1.2 there is an error in the price or the product description posted on the Site in relation to the relevant Product in that order; or

11.1.3 that order has been placed in breach of these terms and conditions.

11.1.4 that order has been delayed by more than two weeks beyond the delivery timeframe stated on the Product due to circumstances beyond our control.

11.2 If we do so, then we will endeavour to provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order if we cancel it before the delivery date or if you are not at fault or in breach of these terms and conditions.

12. Cancelling an Order (by You)

12.1 All processed orders cannot be changed, amended or cancelled once they have been dispatched from our warehouse or after 24 hours of placing your order. Please check your order confirmation email carefully which will be sent to your nominated email address to ensure all information is correct. Should you need to make any changes to your order Buy My Things must be notified within 24 hours of placing your order by calling 1300 394 833 or emailing [email protected]. After the 24 hours time frame no changes or cancellations are permitted.

13. Delivery of Products

13.1 Please allow at least fifteen (15) working days for delivery from the receipt of your order and payment for your order. Delivery time is subject to stock availability, this period may be as quick as two (2) working days or may be extended by up to 30 days by us and we will endeavour to provide you with reasonable notice of that extension. Under no circumstances does Buy My Things ever warrant that it will meet a particular delivery date or time as this is out of our control when using third party couriers. If you are not home at the time delivery is attempted, a calling card will be left. It is your responsibility to follow the instructions on the calling card within a reasonable time frame. Instructions will be either to arrange a convenient time for re-delivery or collection from your local post office. A failure to not deliver on-time does not constitute a failure on the part of Buy My Things. Buy My Things employs trusted delivery and reserves the right to charge delivery even if free shipping is marked on a product. Free Shipping does not include special or bulk orders. 

13.2 If the Authority to Leave box is ticked you authorise Buy My Things to instruct our delivery providers to leave your parcel without a signature. In addition you indemnify Buy My Things against any claim for loss and/or damage relating to any or all items contained within this order.  We cannot guarantee the provider will leave the parcel, it is at their discretion.  As such we recommend against choosing this option particularly in unsuitable delivery locations including addresses with high foot traffic, locations with no protection from the weather and some apartments and units.

13.3 Orders will be delivered to the address entered by you at the time of placing your order.  Buy My Things do not check or cross check addresses with PayPal, other third party companies and couriers.  Buy My Things is not liable for lost parcels caused by incorrect delivery data input by you.

14. Prices, Fees and Charges

14.1 Prices

14.1.1 The prices of Products and delivery and other charges displayed on this Site are current at the time of issue, however, Buy My Things reserves the right to change prices at any time before we accept an order from you.

14.1.2 All prices shown on this Site are in Australian Dollars (AUD).

14.1.3 We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):

14.1.3.1 the purchase price of each Product that is ordered;

14.1.3.2 if delivery is required the delivery fee for delivering the Products to you;

14.1.3.3 All charges identified in these terms and conditions and all prices for the Products as shown on the Site are inclusive of GST (unless otherwise indicated).

14.1.3.4 Afterpay approval is at the discretion of Afterpay. When choosing Afterpay as you payment method you undertsand that split payments are not available and orders cannot be changed or cancelled at any time.  Please emsure before placing an order using Afterpay that you have made the right choice.  You can exchange or return items paid using Afterpay however, applicable return costs are payable by the buyer as outlined above.  The payment relationship is between the buyer and Afterpay. At any time you can log into your Afterpay account to see your payment schedule. Any questions or concerns regarding your Afterpay account must be directed to Afterpay by email [email protected] or calling 1300 100 729.

14.2 Price

14.2.1 The purchase price of each Product is shown on the product list on the Site at the time you place your order.

14.2.2 You acknowledge that we are not required or obliged to match any prices for any Products, including matching any prices for a Product that is available from another retailers store or website.

14.2.3 If you find a cheaper price on any product that we stock, simply contact us on [email protected]. We will confirm the price difference, and confirm that the conditions are met and can place your order for you. Please include a direct link to the product page that you would like us to match, along with your best contact number - as we will need to call you to place the order over the phone. 

Price match terms and conditions:

- Applies to identical products that are in stock and ready for dispatch

- Does not apply to auction sites, deal sites, bulk purchases or liquidations 

- Prices and products must be publicly available online, in-stock, current and not trade or wholesale pricing.  

- Price Matches can only be done to Australian Stores and prices must be in Australian dollars and include all taxes, shipping and other charges

- Applies to Official Australian suppliers who have a store or website that is verified as an Australian Stockist

- Can not be used in conjunction with any offer including coupon codes and special discount vouchers

- Price match applies only to prior to purchasing, we cannot refund the price difference after you have made your purchase with us. These terms and conditions are subject to change at any time, with out notice. If you have questions please don't hesitate to contact us.

14.2.4 Prices on Buy My Things website are in Australian Dollars and do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. We cannot be held responsible for any additional charges on your international order, nor can we accept a return of the order in this case. Your parcel may be abandoned if you refuse to pay these charges. We will not be held responsible for any loss of funds as a result of this occurrence. For more information about New Zealand Duty go to www.whatsmyduty.org.nz to check whether your order will attract any additional charges.

14.3 Delivery Fees

14.3.1 Delivery fees are payable in addition to the purchase price of each product. A number of different delivery methods may be used depending on the type of order. Delivery is available for free for some orders where the value of the order exceeds $150 in a single order, after any discounts and / or vouchers are applied. This does not apply to all products and excludes any items shipped directly from our suppliers and combined orders.  

14.3.2 If you refuse delivery of a parcel or it is returned to us by Australia Post as a "Return To Sender" you will be charged a flat rate of $15.95 for this. This charge is reflective of exactly what Australia Post charges us for this return service. The only exception from this fee is if a parcel is returned to us and Buy My Things deems the product as being faulty or damaged. If a parcel is marked by Australia Post as "Return To Sender" because of any of these reasons and not limited to just these scenarios: 1. an incorrect address is provided by you during checkout, 2. you refuse to accept delivery for a change of mind, 3. you did not collect your parcel from the Post Office before it was returned to us, the flat rate fee of $15.95 will apply. If you would like the order to be sent back to you, you will need to pay an additional delivery fee as per the standard charges on our website, even if your initital delivery was free.

14.3.3 Buy My Things currently ships orders to Australian and New Zealand addresses only.

14.3.4 You acknowledge and agree that you may incur additional delivery fees/freight charges (in excess of the fees and charges specified above) for:

14.3.4.1 special, non-stock and/or bespoke items;

14.3.4.2 heavy, bulky and/or awkward items;

14.3.4.3 express or urgent deliveries; or

14.3.4.4 bulk or large quantity orders.

15. Your Obligations

You covenant and warrant that:

15.1 all information and data provided by you to us through the Site (including as part of the customer registration process) or otherwise is true, accurate, complete and up to date;

15.2 the person receiving the Products at the Delivery Address is authorised by you to do so;

15.3 you have and will comply with all relevant laws relating to your use of the Site and your placement of any order to us;

15.4 you will ensure that your LoginID and password that is used to access the Site and the details of your account is kept in a safe and secure manner;

15.5 you will promptly notify us if you are or become aware that there is or has been an unauthorised use of your LoginID and password or account, or any other security breach relating to your account;

15.6 you will promptly advise us of any changes to your information provided to us as part of the customer registration process;

15.7 you are responsible for any costs associated with your access to or use of the Site, including Internet access fees;

15.8 you are responsible and liable for any person that uses your LoginID and password to order Product(s) through the Site;

15.9 you agree that we may charge you for all Products that we agree to supply to you that have been ordered using your LoginID and password through the Site;

15.10 you will check the labels on the Products before consumption or use; and

15.11 you will not:

15.11.1 use the Site for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;

15.11.2 use the Site in a manner or way, or post to or transmit to or via the Site any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Site;

15.11.3 make fraudulent or speculative enquiries, purchases or requests through the Site;

15.11.4 use another person’s details without their permission or impersonate another person when using the Site;

15.11.5 post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;

15.11.6 tamper with or hinder the operation of the Site;

15.11.7 knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Site;

15.11.8 use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the Site;

15.11.9 modify, adapt, translate or reverse engineer any portion of the Site;

15.11.10 remove any copyright, trade mark or other proprietary rights notices contained in or on the Site;

15.11.11 reformat or frame any portion of the web pages that are part of the Site;

15.11.12 create accounts by automated means or under false or fraudulent pretences;

15.11.13 use the Site to violate the security of any computer or other network or engage in illegal conduct;

15.11.14 take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;

15.11.15 use the Site other than in accordance with these terms and conditions; or

15.11.16 attempt any of the above acts or engage or permit another person to do any of the above acts.

16. Warranty and Liability

16.1 Buy My Things accepts liability for all legal guarantees and warranties expressed or implied to the transactions under the Competition and Consumer Act 2010, or any other legislation (such as the Fair Trading Acts (or equivalent legislation) in each State and Territory) the effect of which cannot be excluded. However, where we are permitted by law, we will only:

16.1.1 in the case of goods, replace the goods, supply equivalent goods, repair the goods, pay you for the cost of replacing the goods (or of acquiring equivalent goods), or pay you for the cost of having the goods repaired.

16.2 Where we are permitted by law (and subject to clause 16.1):

16.2.1 we do not warrant or represent the suitability of the Site or a Product for any purpose; and

16.2.2 we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Site or the Product.

16.3 Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

17. Returns

17.1 Change of mind

For exchanges or returns when it comes to a change of mind or incorrect choice, Buy My Things will happily exchange, refund or store credit any undamaged item(s) less delivery fee if they are returned to us within 30 days of making your purchase. When returning this to us you must ensure the product and packaging is returned in the same resealable condition as you received it. The product must be in its original packaging, intact and undamaged. It must reach us in this manner for the return to be approved. If the product and/or packaging is not in it’s original/new condition when received back at our warehouse the product will not be suitable for exchange/credit/refund. This includes any damages that occur in transit so please ensure the product is well packaged in it’s original packaging. We have a $15.95 prepaid return label you can purchase from us. This policy applies to customers in Australia only. Please allow up to 3-5 Business days for your return to be processed.

17.2 Damaged Product on Delivery

Buy My Things will replace any good/s that arrive at their destination faulty or damaged, provided a claim is made within 48 hours from the parcel being delivered and signed for. To confirm the damage we require photographic evidence. Once received, we will arrange for a replacement to be sent out free of charge. In most cases, we will not require the damaged item returned to us, however, we do request that you keep the damaged item until we can confirm that we do not require it to be returned. If we do require the damaged item to be returned, we will cover the cost of its return. Customers are not charged for returning a damaged item to us.  To notify us of the damage please call us on 1300 394 833 or email us at [email protected].

Please note that if you do not advise us of anything that may be wrong with your order (including missing or damaged products) within 48 hours from its delivery, we are unable to assist you further under any circumstance.

17.3 Warranty Claims for Faulty Products

At Buy My Things we know that after sales support is very important and we have a dedicated Claims Officer who is available Monday to Friday between 8am and 4pm to assist you with any product related questions or concerns. Warranty periods and rules will vary and are at the discretion of the brands not Buy My Things. As authorised stockists we will do everything we can to help you with your warranty claim and act on your behalf with the brands.

In some cases an image is sufficient for a warranty claim and in other cases the brands require us to get the product back from you for assessment. If this is the case, the faulty item is returned to Buy My Things at no cost to the customer. We will arrange for the cost of returning the product to us. If the product is deemed to be misused and not faulty upon assessment by the brand, you as the customer will need to bear the shipping costs of returning the item to us and then back to you which is our standard return shipping rate of $15.95 plus our standard shipping rate back to you of $9.95.

18. Termination and/or Suspension of Account

18.1 We may terminate this agreement for convenience at any time on notice to you. Without qualifying the foregoing, we may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if we reasonably suspect that you have commit fraudulent act and/or you breach these terms and conditions and:

18.1.1 the breach cannot be remedied; or

18.1.2 you fail to the remedy the breach within 10 days of our notice to you of that breach; or

18.1.3 if there is an emergency.

19. Do-It-Yourself and How-To Content

19.1 You acknowledge that the video clips and photographs contained in this Site may depict activities undertaken by qualified and highly trained professionals and/or experts.

19.2 You agree not to attempt to replicate any activities shown on this Site unless you have:

19.2.1 checked the service information and specification for the specific Product, vehicle or system that you are using or working on as the correct method may be different to any generic example shown in this Site;

19.2.2 obtained advice from the relevant qualified experts, tradespeople and/or professionals;

19.2.3 complied with all applicable laws, regulations and by-laws; and

19.2.4 employed safe practices for carrying out the activities.

19.3 The film and text transcript in this website are intended to be an information source only. Buy My Things makes no statements, representations or warranties about the accuracy or completeness of the films.

19.4 Subject to applicable laws, Buy My Things does not accept any liability (including, without limitation, liability in negligence) for any expenses, losses, damages, costs, accidents, injuries, deaths, fines, legal proceedings, suits, or any other law violations you suffered, incurred or made against you as a direct or indirect result of your access and use of this website and its contents (including but not limited to the films and the information in any films being inaccurate or incomplete in any way, and for any other reason).

19.5 The films in this website may be used or reproduced in whole for non-commercial and/or personal use provided that any reproduction is unaltered and that an attribution of the source is included. The film may not be altered, built upon or transformed. All information on this website is protected by copyright and other intellectual property rights. The text, images, graphics, sound files, animation files, video files and their arrangement on this website are all subject to copyright and other intellectual property protection laws in Australia and other countries, including but not limited to the Copyright Act 1968 (Cth) and through international treaties. Apart from any use that is permitted under the Copyright Act 1968 (Cth), all rights are reserved.

20. General Provisions

20.1 If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.

20.2 This agreement is governed by the laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.

21. Privacy Policy and Your Personal Information

21.1 Refer to the Privacy Policy, which form part of these terms and conditions.

22. Definitions

22.1 Capitalised terms used are defined in these terms and conditions. In these terms:

22.2 “GST” has the meaning it has in the A New Tax System (Goods and Services Tax) Act 1999 (Cwlth)

22.3 “Liabilities” means all direct and/or indirect liability for: costs; damages; losses; claims, causes of action, accidents; injuries; deaths; law and traffic violations; and expenses including but not limited to legal fees.

22.4 “LoginID” means the email address that you provided to us as part of the registration process to use the Site.

22.5 “Product’ means each good or service that is advertised on the Site.

© 2018 Buy My Things. ABN 13 113 926 766. All rights reserved.